Call Center Operator III

Call Center Operator III

Contract Type:

Contractor

Location:

Houston

Industry:

Call Centre and Customer Service

Contact Name:

Alicia Licht

Contact Phone:

Date Published:

22-Feb-2025

Please note shift times:

  • Daily Hours: 6:00 AM – 6:00 PM
  • Shift Structure: 7 days on / 7 days off (12-hour shifts)
  • Training: Off-shift training for the first week; shift rotation begins in the second week (starting approximately March 13, 2025).

We are looking for a strong communicator with previous customer service experience. This person needs to be good with Microsoft Office, detail oriented, and a good multitasker.

In this role you will be doing the following:

  • Deliver exceptional customer service through phone and email interactions.
  • Accurately enter and process customer orders for truck hauls.
  • Coordinate with schedulers and dispatchers to fulfill customer requests.
  • Maintain accurate records and documentation.
  • Utilize MS Office tools for data entry and communication.

...

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